Contact us

Most questions have an answer here already. If yours doesn’t, the form is just below.

  • Lost your license key?

    It’s in your order confirmation email, and in your account under Order history. Search your inbox for “Desert Moon Audio”.

    Your account
  • Installing a plugin

    Step-by-step for Mac and Windows, and where each DAW finds its plugins.

    Install help
  • Free trials

    How the 14-day trial works, and what happens when it ends.

    Trial details
  • Ask the chat

    The chat button, bottom right, answers plugin, license and order questions straight away, day or night.

Still need us?

Write below or email info@desertmoonaudio.com. We reply within 24 hours. If it’s about a purchase, the order number helps us find it straight away.